Switching Internet Providers: 5 Reasons to Review Before Getting a New One
Virtually everyone relies on the internet at this point. According to recent reports, well over 90 percent of homes in America now have internet service, and that number has been on the rise since the early '90s. Though almost everyone uses the internet, different people have different needs.
Some only turn to the online world for the basics like email and social media. For other families, it's a bit more involved than that. An ever-growing number of people work from, and the number of students who attend online school continues to surge. For them, internet service is essential. Of course, for people with fully integrated smart homes, you might say their entire lives depend on the internet.
Exploring Your Internet Options
No matter where on this spectrum you fall, having a reliable internet connection with speed and bandwidth that can accommodate your needs is crucial. Many people find that their current service providers fall short. That leaves them looking for internet options that better meet their expectations. If that's the case for you, be sure to keep the following five points in mind before switching to a new ISP.
1) Look Beyond Advertised Speeds
Virtually all internet providers use speeds, bandwidths, and similar factors as selling points. Their claims can often be misleading, though. An ISP's advertised speed and its actual speed may be very different. Consider using unbiased independent speed test sources to check actual data speeds in your area. They can give you a realistic idea of how fast different internet providers are.
2) Consider Your Internet Use
Keep in mind that several internal factors can affect internet speed and reliability in your home. Those include how many devices are connected at a given time and what each person in your home uses the internet for. Something as seemingly insignificant as where your router is located can impact your internet. In a nutshell, switching internet providers may not be the best answer. Instead, moving your router, installing a range or network extender, or upgrading to a different plan with your existing provider may be a better option.
3) Look Into Customer Support
You may be looking for a new ISP because your current one's customer support leaves a lot to be desired. If so, be sure the provider you're considering switching to has more to offer. Don't base your choice on the ISP's word alone, though. Look at reviews from existing customers and visit discussion forums to see what people are saying about the ISP's customer support. That'll keep you from going through the trouble of switching only to end up in the same situation you're already in or even worse.
4) Compare Prices Holistically
Additionally, if you're comparing internet prices, be sure to do so from a holistic perspective. Don't switch to a new provider simply because it seems cheaper on the surface. Compare speeds, data limits, and reliability. Find out which types of internet connections they offer, such as cable, satellite, and fiber optic. Look into hidden fees that may get tacked onto your bill each month. Remember that the prices they're offering may be promotional rates. How long do those last? How much will your monthly bill increase after the fact? Look at the bigger picture before choosing an new ISP.
5) Installation Time
Finally, before you switch internet providers, be mindful of installation times. Some ISPs may take a few days or weeks to come to your home and set up your new network. Others may offer you the option of setting up your own network, but you may have to wait several days before the equipment arrives so you can make the switch. Know the timeline you can expect so you won't end up cancelling your existing internet days before the new service is up and running.
Finding the Right ISP for You
Several internet service providers are out there, and each one offers a variety of options for its customers. It's important to look at the full range of factors before deciding to switch providers and determining which ISP is right for you. Keep the points mentioned here in mind to help you make the best choice.
More Technology Articles
